Privacy Policy
IMOG – Privacy Policy
IMOG (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
⸻
Information We Collect
Personal Information
When you place an order or create an account, we may collect:
• Name
• Phone number
• Email address
• Shipping / Billing address
• Payment details (processed securely by payment gateways; we do not store card details)
Non-Personal Information
• Device information
• Browser details
• IP address
• Cookies
• Pages viewed, time spent, and website interactions
Order & Support Data
• Order history
• Return/exchange requests
• Chat or email communication with customer support
⸻
How We Use Your Information
We use your information to:
• Process orders and payments
• Deliver products to your address
• Provide order updates & notifications
• Improve website performance and user experience
• Offer customer support
• Prevent fraud and ensure security
• Send promotional emails/SMS only if you opt-in
⸻
Sharing of Information
We do not sell or rent your personal information to any third party.
We may share information only with:
• Courier partners (for shipping your order)
• Payment gateways (to process payments securely)
• Marketing tools (only for users who opt-in for promotional messages)
• Service providers who assist with website analytics, hosting, and security
All partners are required to maintain confidentiality.
⸻
Cookies & Tracking
IMOG uses cookies to:
• Improve browsing experience
• Remember your preferences
• Understand user behaviour
• Enable features like cart, login, and checkout
You can disable cookies in your browser settings, but some features may not work properly.
⸻
Data Security
We use industry-standard security measures to protect your data, including:
• SSL encryption
• Secure servers
• Controlled access permissions
While we follow strong protocols, no online platform can guarantee 100% security.
⸻
Your Rights
You can at any time:
• Request access to your personal data
• Update or correct your information
• Request deletion of your account
• Opt-out of promotional communications
• Contact us regarding privacy concerns
⸻
Changes to This Policy
IMOG reserves the right to update this Privacy Policy anytime.
Changes will be posted with an updated “Last Updated” date.
⸻
9. Contact Us
For privacy concerns, questions, or requests:
📩 support@imogofficial.com
⸻
🖤 IMOG Promise
Your trust is the strongest asset we hold.
We protect your data with the same seriousness you protect your investments.