Terms & Conditions
IMOG – Terms & Conditions
Welcome to IMOG. By accessing or placing an order on our website, you agree to the following Terms & Conditions. Please read them carefully.
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General
• IMOG (“we”, “our”, “us”) operates this website and the products sold under the IMOG brand.
• By using our website, you accept these Terms.
• IMOG reserves the right to update or change these Terms at any time without prior notice.
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Product Information
• We aim to maintain accurate product details, pricing, and images.
• Minor variations in color, print, or fabric may occur due to lighting and screen displays.
• IMOG holds the right to discontinue or modify any product without notice.
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Pricing & Payment
• All prices are displayed in INR and include GST unless mentioned otherwise.
• We accept prepaid and COD payments (if enabled).
• IMOG reserves the right to modify prices anytime.
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Orders
• Once an order is placed, it cannot be modified.
• Orders may be cancelled by IMOG if fraud is suspected, payment fails, or stock is unavailable.
• For cancelled orders, refunds (if applicable) are issued as per our refund policy.
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Shipping
• Delivery timelines are estimates and may vary due to courier delays or external factors.
• Once the order is shipped, the responsibility transfers to our delivery partner.
• Detailed shipping terms are available in the IMOG Shipping Policy.
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Returns & Exchanges
• IMOG offers a 3-Day Smart Return Policy for eligible products.
• Items must be unused, unwashed, and returned with original packaging/tags.
• Refunds are provided as IMOG Store Credits only.
• Products damaged by the customer are not eligible for return.
• Full return conditions are listed in the IMOG Return Policy.
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Intellectual Property
• All content on this website — designs, graphics, logos, products, text, branding, packaging, and artwork — is the exclusive property of IMOG.
• Unauthorized use, reproduction, or distribution is strictly prohibited.
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User Conduct
You agree not to:
• Misuse our website
• Engage in fraud, false information, or harmful activities
• Copy, resell, or exploit any IMOG content without permission
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Limitation of Liability
• IMOG is not responsible for delays, courier issues, or circumstances beyond our control.
• IMOG is not liable for indirect, incidental, or consequential damages arising from product use or website access.
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Privacy
• Your personal information is handled as per our Privacy Policy.
• We do not sell or misuse your data.
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Governing Law
• These Terms are governed by Indian law.
• Any disputes will be handled in courts located in Andhra Pradesh, India.
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Contact
For questions, support, or complaints:
📩 support@imogofficial.com
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🖤 IMOG Commitment
We operate with transparency, honesty, and trust — just like a good trade.
By shopping with IMOG, you support a brand that values quality and loyalty.